Cellular Complements

An Instance of Sprint’s Idiocy

I really wish I didn’t have to write this story. But what choice do I have? I want Sprint PCS to either improve how it does business, or get out of business. Anyway I was talking to a very good friend of mine who shared this story with me. My friend, lets call him “Richard”, he has been with Nextel ever since we were teenagers. We are now both 27. So that is a long time. Anyway he recently decided he wanted the Mogul that Sprint has and he was going to switch over to Sprint, naturally.

So this is where the boneheaded policy comes into play. Every cell phone company in America allows you to port or transfer your number when you switch to another company. Well these clowns at Sprint told “Richard” that he could not keep his old number! What the….????? How more retarded can you get than that?!?!?! How can this be? Eventually “Richard” did enventually end up getting the Mogul, but how stupid was it for them to tell him he had to get a different number.

Sometimes when I think how about that company and its backward way of doing business my head starts to hurt. I swear, it seems like Sprint is trying to purposely alienate new and current customers. Like I said here, Sprint, its time to wake up. Why piss off your customer base? Why make your used phones useless when the used cell phone market is booming.

I know, I make a handsome living reselling used cell phones. Of course I can’t sell used Sprint phones because they are useless once someone wises up and abandons the sinking Titanic. So Sprint, get your head out of your you know what and run your company like all good ones are ran, with common sense. I abandoned Sprint after one week and moved to Alltel and haven’t looked back since. I hope they get it together because you can only shoot yourself in the foot so many times, before you run out of feet! If you have any horror stories regarding Sprint or any other cell phone company, please leave a comment in the comment section below.